Case Study: CreditLogic achieves a simple, robust customer service portal with GLPI

Intuitive customer-oriented service portal with extremely robust enterprise ITIL features

CreditLogic, a fintech lending-as-a-service platform, needed a simple and intuitive customer portal that could support multiple clients, SSO, full data separation, and strong enterprise ITIL capabilities. They turned to GLPI to meet these requirements while keeping the experience easy to use and highly extensible.

GLPI was implemented for incidents, changes, and the service portal, giving CreditLogic robust ITIL functionality alongside a low-TCO, fast-to-deploy solution. CreditLogic reported that the experience has been fantastic, highlighting GLPI’s software and partner services, though no specific quantitative impact was provided.

CreditLogic