Case Study: Giesecke+Devrient cuts monitoring time by 45% with GLPI

Giesecke+Devrient cuts monitoring time by 45% with GLPI

Giesecke+Devrient, a global security technology leader, faced challenges managing IT assets across its international operations with an inefficient internal database. The system could not keep pace with the company's complex structure spanning 40 countries. Vendor GLPI, specifically its GLPI IT asset management solution, was identified as a potential remedy for these monitoring and management difficulties.

By implementing GLPI, Giesecke+Devrient automated its monitoring processes, replacing manual checks with instant email alerts. The flexibility of GLPI's database model and plugin structure allowed for customization to meet specific needs. As a result, monitoring time for the IT team was drastically reduced by approximately 45 percentage points, from nearly 50% of a technician's time to under 5%, while centralizing other key functions like reporting and process control.

Giesecke+Devrient