Case Study: Ziply Fiber launches a new business portal with Globys software modules

Ziply Fiber launches business portal in 4 months with Globys

Ziply Fiber, a telecommunications provider serving the Northwestern US, needed to provide its business customers with robust digital tools for managing their telecom expenses. To meet this need, Ziply selected vendor Globys to implement software modules for invoice reporting, analytics, and payments as part of a new business portal.

Globys implemented its out-of-the-box software modules in a SaaS deployment, completing the project from kickoff to launch in just four months. The solution provided all of Ziply's business customers with the ability to view, consolidate, pay, and reconcile invoices online. For the customer, this made it easier to manage expenses, especially during the COVID-19 pandemic. For Ziply, Globys helped significantly reduce billing-related calls to their call center, lowering service costs.

Ziply Fiber