Case Study: Leading Retailer achieves real-time process transparency and continuous auditing with Globant's Navigate

How one retailer used Navigate for their data-driven transformation

Globant worked with Leading Retailer — a complex $10B business with 500+ stores and large online operations — to solve a critical lack of visibility and transparency across processes following an SAP S/4HANA rollout. This opacity prevented agile, reliable internal audits and real-time decision-making, so Globant deployed its AI decision platform, Navigate, to address those challenges.

Globant implemented Navigate on the SAP Cloud Platform, integrating HANA data via Smart Data Integration and SAP Cloud Connector, applying process mining, defining over 30 KRIs, and enabling machine‑learning driven predictive analytics. The solution let the retailer analyze more than 5 billion records in real time, achieve continuous auditability and compliance, and deliver visible results in about four weeks, improving control, transparency, and faster data-driven decisions.