Case Study: Totaldocs achieves secure digital signing for banking and insurance customers with GlobalSign Digital Signing Service

How Totaldocs Is Propelling the Secure Digital Transformation of Its Banking and Insurance Customers With Gobalsign’s Digital Signing Service

Totaldocs, a multichannel cloud platform for customer communications based in Rio de Janeiro, required a secure method to help its banking and insurance clients send and store confidential documents. Their challenge was to integrate legally recognized digital signatures with long-term validation to meet stringent archiving and security requirements. To accomplish this, they partnered with the vendor GlobalSign.

GlobalSign implemented its Digital Signing Service (DSS), which was integrated into the Totaldocs platform via a single REST API in just 30 days. This provided customers with secure, digitally signed documents that are legally recognized and include long-term validation for archiving. The measurable impact was significant, with Totaldocs issuing 50,000 digital signatures in 2020 and anticipating a six-fold increase in the coming year.

Totaldocs

Davis Feler

Chief Executive Officer