Case Study: DNA Ltd achieves unified customer identity and cost savings with GlobalSign IAM

GlobalSign IAM Solution Helps DNA Achieve Strategic Goals and Create New Business

DNA Ltd, a Finnish telecommunications company, faced challenges in improving customer registration efficiency, reducing support costs, and managing multiple separate identity repositories for its online and cloud services. To address this, they turned to GlobalSign for an identity and access management (IAM) solution, specifically the GlobalSign SSO and GlobalSign CustomerID products.

The solution implemented by GlobalSign provided a unified IAM platform, enabling single sign-on and self-service portals for both corporate and consumer customers. This resulted in a 95% decrease in new customer registration time and generated considerable cost savings, including €1 million in the first year from the corporate self-service portal alone. GlobalSign's IAM infrastructure also allowed DNA to reduce management overhead by consolidating identity repositories and enabled new business ventures like its DNA Pouta cloud brokering service.

DNA Ltd

Laura Lätti

Development Manager