Case Study: Avisi enables instant certificate renewal for KNB with GlobalSign

Automating Multi-Factor Authentication for Notaries in the Netherlands

Avisi, a software company, faced the challenge of building a highly secure and automated system for the Royal Notarial Association (KNB) to manage digital certificates for its notaries. Traditional login methods were insufficient for the sensitive data accessed on the KNB platform, and manually managing certificates for 1,500 offices created a significant support burden. Partnering with vendor GlobalSign, Avisi needed to integrate a robust multi-factor authentication solution that could be seamlessly automated.

The solution implemented by Avisi used GlobalSign's automated certificate lifecycle management services and APIs to build a custom self-service application within the KNB platform. This allowed notaries to renew their certificates in seconds instead of days, drastically improving convenience. The results for the KNB included a massively reduced workload for its helpdesk and a more secure, efficient authentication process. GlobalSign's technology enabled Avisi to create a streamlined and error-proof workflow for its client.

Avisi

Bernadette Verberne

ICT and Process Manager, KNB