Case Study: Major Financial Services Institution achieves reduced error recovery time and increased administrative productivity with Globalscape EFT Enterprise

Major Financial Services Institution Minimized Error Recovery Time and Increased Administrative Productivity through File Transfer Automation

Major Financial Services Institution, a large North American financial firm that processes transfers from hundreds of external sources, struggled with high volumes of XML transactions that lacked visibility, auditability and schema conformity. Malformed or nonconforming XML caused frequent process breakdowns, threatened SLAs and generated excessive manual troubleshooting and costs. The firm turned to Globalscape and its EFT Enterprise with Event Rules (protected by Globalscape DMZ Gateway) to address these issues.

Globalscape deployed an active‑active EFT Enterprise implementation with Event Rules to consolidate all trading‑partner traffic through a single, highly available entry point feeding over 200 internal application servers. EFT automatically validates and preprocesses XML, immediately rejects invalid submissions, centralizes visibility and auditing, and dramatically reduced error recovery time — enabling the organization to meet SLAs, cut errors, increase administrative productivity, and securely automate file transfers.