Case Study: Large Investment Management Firm achieves SLA compliance through data transfer automation with Globalscape EFT Enterprise

Large Investment Management Firm Meets Service Level Agreements through Data Transfer Automation

Large Investment Management Firm, managing roughly $1 trillion in assets, needed to deliver time-sensitive files (stock quotes, fund updates) to 30 external customers under a strict SLA (files must be delivered within 10 minutes). Sequential automated transfers were timing out or slowed by a few slow destination servers, causing downstream delays and incomplete deliveries. The firm turned to Globalscape and its EFT Enterprise managed file transfer solution to address the problem.

Globalscape implemented EFT Enterprise Event Rules and enabled the “parallel file transfer” registry option so automated transfers run concurrently to all 30 recipients instead of sequentially. As a result the firm eliminated incomplete transfers caused by slow downstream servers, consistently met its 10‑minute SLA to all customers, and simplified its workflow for secure file distribution.