Case Study: Global Retail Brand achieves SLA compliance and $100K annual savings with Globalscape EFT Enterprise

Global Retail Brand Streamlines Business Processes and Secures Data Transfers through Automation

Global Retail Brand, a global upscale retailer, was missing strict SLAs with banking and card-processing partners because its disparate, legacy managed file transfer (MFT) system was unreliable—causing nightly transfers to be late and hampering exchanges with offshore manufacturing, distribution centers and a central clearinghouse. To solve this, the company engaged Globalscape and adopted its EFT Enterprise managed file transfer solution with Event Rules automation.

Globalscape implemented EFT Enterprise in a highly available, segregated deployment with automatic failover and automated workflows that route HR/payroll and order files to the correct network locations. As a result, Globalscape helped the retailer meet critical SLAs, replace five legacy applications with one system, cut file-process creation time in half, save nearly $100,000 annually in maintenance and support, recover about half an FTE, and greatly improve global file-transfer reliability and business continuity.