Case Study: Rich.com saves 300+ hours and streamlines reporting with Global Software, Inc.'s Atlas

Rich.com - Customer Case Study

Rich.com, a large enterprise in the food industry running Microsoft Dynamics AX, faced time-consuming, error-prone reporting: manual rekeying of Dynamics data into spreadsheets, multi-step report creation, lack of real-time access, heavy dependence on IT, and poor data accuracy and timeliness. These challenges prompted the company to evaluate and select Atlas from Global Software, Inc. to extend reporting beyond the GL into areas like sales, marketing and inventory.

By deploying Atlas—an Excel-based automation and reporting tool—Rich.com eliminated disparate static spreadsheets, streamlined report creation and sharing, and empowered users to build their own reports with less IT support. The solution improved data accuracy and validation, centralized reporting, enabled complex analysis, and helped identify misallocated funds and duplicate invoices; combined reporting and data-migration/upload capabilities freed up over 300 hours across the organization in one year.

Rich.com

Paul Xue

IT Specialist