Case Study: Elizabeth City State University achieves 60% faster reporting and frees up to 25% of IT support with Global Software, Inc.'s Spreadsheet Server

Elizabeth City State University - Customer Case Study

Global Software, Inc. worked with Elizabeth City State University to address slow, manual financial reporting caused by rekeying data, multi-step processes, limited real-time access, heavy IT dependence, and difficulty consolidating GL and non‑GL data and meeting external/GASB reporting requirements. The university evaluated other tools (Argos, Cognos) but needed a solution that would standardize reports and speed delivery while giving finance staff more autonomy.

The university implemented Global’s Spreadsheet Server (using QueryDesigner and Monarch for PDF/text extraction) to automate Excel-based reports, enable routine report distribution, and let power users run queries directly in Excel. As a result they automated year‑end reporting, supported funds/grants/GASB/budgets/audits/board reporting, freed up to 25% of IT support, and reduced reporting time by more than 60%.

Elizabeth City State University

Patty Stoddard

Business Systems Analyst