Case Study: Crystal Cruise Lines achieves streamlined reporting and improved data accuracy with Atlas by Global Software, Inc.

Crystal Cruise Lines - Customer Case Study

Crystal Cruise Lines, a medium‑sized hospitality company running Microsoft Dynamics AX, faced reporting challenges in procurement and finance: spreadsheet errors when uploading to Dynamics led to misallocated funds, duplicate invoices and other reporting inaccuracies. They needed a reliable way to produce accurate reports beyond Financials/GL and prevent manual upload mistakes.

Crystal implemented Global Software’s Atlas Excel‑based reporting solution to connect Excel directly to their ERP, replacing error‑prone manual processes. The result was streamlined report creation, improved data accuracy, direct Excel uploads into Dynamics, better Microsoft Office integration, and measurable time savings.

Crystal Cruise Lines

Edna Salazar

Accounts Payable Clerk