Case Study: Custom Mfg. & Polishing boosts sales staff by 30% with Global Shop Solutions ERP

A Global Shop Solutions Case Study

Preview of the Custom Mfg. & Polishing, Inc. (cmpi) Case Study

Custom Mfg. & Polishing boosts sales staff by 30% with Global Shop Solutions

Custom Mfg. & Polishing, Inc. (CMPI), a custom metal fabrication shop, faced operational challenges due to fragmented systems including disconnected accounting software and spreadsheets. This led to redundant data entry, production delays, and a lack of real-time visibility into job costing and scheduling, hindering their growth. To address these inefficiencies, CMPI selected and implemented the ERP solution from Global Shop Solutions.

By adopting Global Shop Solutions ERP, CMPI consolidated its critical business functions into a single platform. This implementation eliminated redundant data entry, allowing a clerical employee to be reassigned to sales, which grew the sales staff by 30% without increasing overhead. The company achieved real-time job costing, significantly improved scheduling accuracy, and increased its on-time delivery rate, resulting in better customer service and improved employee morale.


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