Case Study: Hines Securities achieves scalable, reliable archive compliance with Global Relay

Hines Securities scales compliance for 1,200 employees with Global Relay

Hines Securities, Inc., the broker-dealer affiliate of a global real estate investment firm, faced significant compliance challenges during a major expansion. After launching their own RIA, their employee base grew from 120 to 1200, overwhelming their existing archiving system. The legacy solution suffered from unreliable data retention, poor customer support, and an inability to handle dual retention requirements. This prompted Hines Securities to seek a new, scalable solution from Global Relay.

Global Relay implemented its Archive solution to capture, store, and preserve electronic communications from email, LinkedIn, Twitter, and mobile texts. The solution provided reliable retention with different schedules for the broker-dealer and RIA, integrated compliant text messaging, and automated user management. As a result, Hines Securities dramatically improved search capabilities, vastly reduced false positives, and gained a highly scalable system. Global Relay delivered a modern archiving platform that supports the firm's current and future compliance needs.

Hines Securities, Inc