Case Study: Commonwealth Financial Network boosts compliance efficiency with Global Relay

Commonwealth Financial Network cuts compliance search time from 10–15 minutes to instant results with Global Relay

Commonwealth Financial Network, a large independent broker-dealer and RIA, needed to replace its legacy on-premise communications archiving system with a dependable, cloud-based solution. Their challenges included frequent outages, inefficient search capabilities, and an inability to capture modern platforms like Microsoft Teams. They partnered with vendor Global Relay to implement its Archive and Connectors products to address these compliance needs.

Global Relay provided a comprehensive suite of compliance tools, including its Archive and the Global Relay App for text messaging. The implementation was managed by a dedicated project team and completed ahead of schedule. The results for Commonwealth included vastly improved search speeds, effortless lexicon adjustments for better surveillance, and highly reliable systems that boosted productivity. Global Relay's solution provided the integrated, scalable compliance platform the firm required.

Commonwealth Financial Network