Global Relay
7 Case Studies
A Global Relay Case Study
Baird, an international employee-owned financial services firm, required a holistic solution to meet its growing communications capture and regulatory requirements. Seeking to move away from a patchwork of legacy solutions, the firm chose Global Relay as its platform to support internal collaboration and improve workflow reviews.
Global Relay provided Baird with a modern, unified view of communications, enabling its supervision teams to better communicate, escalate, and collaborate. The solution became Baird's 'one-stop-shop' for electronic communications capture across email, text, and social media, earning trust across the organization and freeing up capacity for more strategic oversight.