Case Study: LinkNYC rolls out citywide free, secure gigabit public Wi‑Fi with GlobalReach Technology

GlobalReach Technology is the captive portal, user authentication & analytics behind LinkNYC

LinkNYC is a first‑of‑its‑kind communications network replacing over 7,500 payphones across New York City with Links that provide free public Wi‑Fi, phone calls, device charging and public tablets. To launch and scale this citywide, LinkNYC needed a secure, user‑friendly captive portal, reliable authentication and rich analytics to manage sessions and inform deployment decisions. GlobalReach Technology was selected to provide the captive portal, user authentication and analytics for the cloud‑based Wi‑Fi service platform.

GlobalReach Technology implemented a single, scalable platform featuring a custom captive portal, RADIUS/AAA authentication, Passport Hotspot 2.0 online signup and 802.1x support, plus real‑time and historical analytics for network operators. The solution supported the beta launch in early 2014 and the ongoing rollout toward 7,500 Links, enabling secure session management, up‑to‑gigabit kiosk speeds and actionable usage reports that help optimize operations and guide future deployments.

LinkNYC