Case Study: City of San Jose achieves seamless, secure citywide Hotspot 2.0 Wi‑Fi for millions with GlobalReach Technology

City of San Jose - Customer Case Study

City of San Jose needed to modernize its public Wi‑Fi to give residents and millions of visitors a seamless, secure way to connect and roam across municipal networks. Working with GlobalReach Technology and its Passpoint Hotspot 2.0 public Wi‑Fi solution, the city sought a large‑scale, automated provisioning approach to eliminate manual setup and deliver a cellular‑like experience on smartphones, tablets and laptops.

GlobalReach Technology delivered a Passpoint Hotspot 2.0 deployment that issues a one‑time provisioning file to automatically configure devices and encryption, enabling anonymous, secure roaming between San Jose and neighboring San Francisco networks. The result is the world’s largest municipal Hotspot 2.0 rollout — millions of citizens and visitors can now automatically and securely connect and roam, transforming the user Wi‑Fi experience and removing barriers to public network access.

City of San Jose

Flavio Aggio

Chief Technology Officer