Case Study: Birmingham Airport achieves reliable, scalable Wi‑Fi for 150,000+ monthly users with GlobalReach Technology

Birmingham Airport hails GlobalReach’s innovative approach to deliver next-gen Wi-Fi

Birmingham Airport, which serves around nine million passengers, needed a robust, scalable Wi‑Fi service to keep travellers and staff connected across the terminal. They engaged GlobalReach Technology to deliver a cloud‑based, carrier‑grade Wi‑Fi solution tailored for high traffic and enterprise security.

GlobalReach Technology installed a remotely managed system with 70+ access points, a branded captive portal, content filtering, and a secure staff network; the service offers free basic access with paid bandwidth upgrades. Since launch the GlobalReach solution now handles 150,000+ users per month (1.5m sessions, over 600,000 unique devices), averages 2.9 sessions per user and three devices authenticated per user, and has given the airport improved reporting and customer engagement capabilities.

Birmingham Airport

Richard Gill

Head of Market Development - Commercial