Case Study: Enterprise Holdings achieves faster nationwide background screening and same-day drug test results with Global HR Research's Clairiti platform

Enterprise Holdings - Customer Case Study

Enterprise Holdings (Alamo | Enterprise | National) struggled with disparate systems, poor customer service, and a lack of transparency across a complex, nationwide footprint — 6,000 facilities, 60,000 employees, and operations across all 50 states plus DC and Puerto Rico. They needed an integrated, configurable partner to deliver occupational health and background screening services at scale, so they engaged Global HR Research and its Clairiti platform to replace legacy screening processes.

Global HR Research implemented a tailored rollout—one-on-one project specifications, a dedicated integration team, extensive testing, and training—centered on the Clairiti platform to unify Enterprise Holdings’ decentralized program (including DOT and Driver Management, domestic/international screening, DOT and non‑DOT drug testing, and OHS solutions). The result: same‑day drug test results (typically within hours, never exceeding 24 hours), turnaround times reduced by up to two days (and candidate wait times cut by as much as 50%), fewer service issues, and markedly improved customer confidence and user satisfaction.

Enterprise Holdings