Case Study: 911 Agency achieves greater security and availability with Global Data Systems

911 Agency secures 100+ endpoints with Global Data Systems

A 911 agency partnered with Global Data Systems (GDS) to overcome challenges associated with managing its IT infrastructure, particularly after a key IT staff member departed. The agency needed to increase the security and availability of its network, ensure its systems were patched and protected against cyberattacks, and outsource routine management tasks for its servers, routers, switches, and over 100 endpoint devices.

Global Data Systems implemented a comprehensive solution including new servers for virtualization, built-in network redundancy, and managed services utilizing Cisco Secure Endpoint and Umbrella for advanced malware and DNS protection. GDS also manages and monitors the agency's firewall infrastructure. This partnership ensured the new facility opened on schedule, simplified IT operations, and freed the agency's internal team to focus on strategic initiatives. GDS provides ongoing support and meets monthly to ensure complete satisfaction.