Case Study: Professional Services Firm benchmarks technology process automation with GLG Surveys

Professional Services Firm - Customer Case Study

Professional Services Firm worked with GLG to better understand the role technology process automation plays across different industries. The client wanted to identify relevant industries and use cases for benchmarking the technology process automation space, using GLG Surveys to gather the needed market insights.

GLG responded by designing two surveys across multiple sectors, including retail, marketing services, creative design, and professional services, and then followed up with a pricing-focused survey. In total, GLG delivered 689 responses, including 486 professionals in the initial survey and 203 in the pricing survey, and provided custom spreadsheets for flexible reporting—all within eight days.