Case Study: GCash improves knowledge discovery and productivity with Glean

GCash saves employees 2-3 hours a week with Glean

GCash, the leading finance app in the Philippines, faced a significant information discoverability problem as it grew. Without a centralized intranet, employees struggled to find information efficiently, which disrupted workflows and hampered productivity. To solve this, they turned to Glean to create a searchable, unified intranet.

Glean provided a solution by stitching together information from GCash's many data sources into a centralized index. This allowed employees to instantly find what they needed, saving them 2-3 hours per week and leading to over 90% adoption in some departments. Glean also enabled the creation of customized AI agents for various business units, setting GCash up to automate administrative work and maintain its competitive edge.

GCash