Case Study: Webflow boosts employee efficiency with Glean AI-powered search

Webflow introduces Glean’s AI-powered search to unlock crucial insights & boost employee efficiency

Webflow, a visual development platform for building websites, faced significant challenges with information and data sprawl following a period of hypergrowth. Employees struggled to find content across over 20 disconnected sources like Slack and Google Drive, leading to siloed knowledge, outdated information, and major productivity losses. To address this, they implemented the AI-powered search platform from Glean.

Glean’s solution centralized access to information across Webflow’s entire tech stack, surfacing personalized and relevant knowledge. This resulted in 65% of employees regularly using Glean for discovery, collectively saving over 300 hours monthly, and delivering a 3x return on investment. Glean also drastically improved the new hire onboarding experience and provided unexpected benefits in security and permission governance.

Webflow

Casey Carlton

Director of IT & Business Tech