Case Study: Upside saves over $1.2M in productivity with Glean Technologies

A Glean Technologies Case Study

Preview of the Upside Case Study

Upside saves over $1.2M with Glean

Upside, a rapidly growing company, faced a significant challenge as its employees struggled to find critical information buried across various tools like Google Drive, Slack, Jira, and Confluence. This led to declining confidence and inefficient work, with people constantly duplicating efforts by recreating similar documents. To address this knowledge access problem, they turned to Glean Technologies.

Glean implemented its AI-powered enterprise search platform, which was rolled out company-wide in just one month. The solution provided intuitive, permission-aware search results across all of Upside's connected systems. This resulted in widespread adoption, saving over 2,000 hours monthly and more than 1.5 hours of search time per employee each week. Glean's solution streamlined knowledge access, eliminated redundant work, and delivered an estimated $1.2 million in productivity savings.


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