Case Study: Pure Storage accelerates enterprise knowledge discovery with Glean

Pure Storage unlocks secure GenAI capabilities to accelerate enterprise workflows

Pure Storage, a data storage solutions provider, faced significant challenges as its remote workforce struggled to access critical information scattered across multiple enterprise systems. Support engineers and legal teams were spending excessive time searching for answers, which hampered productivity. They turned to Glean Technologies and implemented its AI-powered knowledge discovery platform to address these issues.

The solution from Glean provided unified knowledge synthesis, rapid application development, and enterprise-grade security. This implementation delivered transformative results, including a 39-point increase in employee onboarding satisfaction and a reduction in search times from over 30 minutes to mere seconds. Teams were also able to build custom GenAI applications in under five minutes, leading to measurable efficiency gains across the entire organization.

Pure Storage

Phu Nguyen

Head of Digital Workplace