Case Study: Databricks improves internal search and employee productivity with Glean

Databricks removes the knowledge barrier to meet the demands of a rapidly growing company

Databricks, a software and technology company, faced a significant challenge as its rapid growth led to information being scattered across numerous tools like Google Workspace, Atlassian, Salesforce, and Slack. Employees struggled to find relevant information quickly, which slowed down productivity and hindered engagement. To address this, they turned to the Glean Work AI platform for a solution.

By implementing Glean, the company gained a unified search experience that delivered instant and relevant results. The solution created a simple, intuitive intranet where employees could find what they needed right away. This allowed them to engage more with internal content and spend less time searching, thereby increasing productivity. Glean's AI-powered assistant further helped uncover deeper insights and retrieve information through natural conversation.

Databricks

Naveen Zutshi

Chief Information Officer