Case Study: Just Right improves digital experience across web and mobile with Glassbox

Just Right Improves Pet Owners' Digital Experience Across Web and Mobile

Just Right, an online personalized pet food subscription service, needed to reimagine a website originally built for desktop users as more customers shifted to mobile. Using Glassbox’s digital experience analytics, the company gained insight into how users behaved across devices to better understand and address the experience gap.

Glassbox helped Just Right improve the digital journey across web and mobile, enabling the team to deliver better experiences for both channels. As a result, 65% of mobile users saw an improved experience, overall conversion increased by 11.8%, and users abandoning before saving progress dropped from 55% to 28%.

Just Right

Courtney Toder

Digital Product Lead