Case Study: Leading Healthcare Provider improves medical device serviceability with Glassbeam

Improving Medical Device Serviceability with IoT Analytics

Leading Healthcare Provider, a large healthcare network spanning hundreds of facilities across the Eastern US, needed a way to reduce the high cost of medical device downtime and maintenance. Glassbeam provided its machine data analytics platform to help the customer gain remote access, monitor equipment usage, and move toward predictive maintenance for critical hospital systems.

With Glassbeam’s solution, including remote access, log parsing and transformation, analytics, alerts, and custom dashboards, the provider’s service teams gained fleet-wide visibility into device health and performance. Glassbeam helped reduce direct service costs by an estimated $20K per device per year, improve service scheduling and first-time repair accuracy, and optimize inventory, workflows, and maintenance planning to support better patient outcomes.