Case Study: Gateway Diagnostic Imaging achieves higher machine uptime and patient throughput with Glassbeam Clinsights

Driving Superior Quality of Service and Patient Care with AI/ML Powered Cloud-based Analytics Solution

Gateway Diagnostic Imaging (GDI), an independent outpatient imaging provider in the Dallas, Texas area, was under constant pressure to optimize uptime and utilization across its 7+ imaging centers while maintaining superior service and lower patient costs. To support its enterprise-wide data-driven initiative, GDI turned to Glassbeam and its Clinsights™ AI/ML-powered cloud analytics platform to improve predictive maintenance and better understand machine usage and referral patterns.

With Glassbeam Clinsights, GDI gained real-time dashboards for asset utilization, machine uptime, and referral physicians, along with proactive alerts for anomalies and part failures across multi-vendor MRI and CT fleets. The result was 70–80 additional productive hours per machine each year, an estimated $70K–$80K in avoided losses per machine annually, higher facility throughput, improved operational efficiency, and better targeting of physician referral efforts across its network.

Gateway Diagnostic Imaging