Case Study: EDP achieves safer, faster standalone maintenance with Glartek

EDP achieves an augmented and connected team for standalone tasks

EDP, a major utility company in Portugal and across the Iberian Peninsula, needed a way to keep standalone maintenance and inspection tasks efficient while reducing the reliance on specialized resident teams. Its challenge was compounded by information scattered across three platforms, complex procedures, and varying skill levels among operators, which created safety risks, high labor costs, and limited autonomy. Glartek provided a digital tool to support field workers during these processes.

Glartek implemented an augmented and connected worker solution with centralized data, step-by-step 2D and augmented reality guidance, simplified maintenance resources, and contextual AR training. The result was faster inspections and maintenance with fewer errors and immediate manager feedback, helping EDP centralize expertise and improve execution. Measurable impact included 100% of execution errors eliminated, 30x faster access to information, and a 15% reduction in specialist trips.

EDP

Patrícia Rebelo

Head of Efficiency