Case Study: Trident University achieves higher enrollment completion and applicant satisfaction with Glance Cobrowse

Glance Cobrowse Gets Enrollment Rolling Smoothly at Trident University

Trident University, a fully online higher education institution, wanted to make its enrollment process smoother and more supportive for applicants who needed help at any point along the way. The university turned to Glance and its Glance Cobrowse product to provide interactive, accessible guidance for students during online enrollment.

Glance implemented a secure, browser-based cobrowsing solution that let advisors and applicants collaborate in real time without downloads or plugins. The result was a straightforward rollout, minimal customization, very positive student feedback, and measurable gains in application completion rates and applicant satisfaction.

Trident University

Kevin Yu

Senior Director of IT