Case Study: Claap achieves fast, accurate multilingual transcription with Gladia

Claap - Customer Case Study

Claap, an all-in-one video workspace, needed a highly accurate and fast multilingual transcription solution to make video content more searchable and digestible for its global user base. The incumbent providers were too US-centric, slow, or prohibitively expensive. Claap turned to Gladia's speech-to-text and audio intelligence API to meet their objectives.

By implementing Gladia's API, Claap gained a high-quality transcription solution with a low Word Error Rate of 1-3% and an average speed of under 60 seconds to transcribe one hour of video. The solution provided multilingual support and audio intelligence features like speaker diarization. This integration had a noticeable impact, with users praising the transcription quality and prospects converting specifically after trying it out.

Claap

Robin Bonduelle

Chief Executive Officer