Case Study: Coop achieves a scalable, homogeneous retail system with GK/Retail from GK Software

Coop - Customer Case Study

The customer, Coop, a major Swiss retailer with over 1,900 diverse stores, faced significant inefficiencies from managing five different, aging point-of-sale systems. This patchwork approach made company-wide updates complex and costly. Coop's challenge was to implement a single, homogeneous, and scalable system to replace them all, with specific requirements including Linux compatibility and automated label printing. They selected GK Software's GK/Retail solution to address these needs.

GK Software implemented its GK/Retail standard software, which met all technical requirements and offered seamless integration with Coop's central SAP system. A key innovation was the development of a new, automated label-printing solution that became a standard feature of the software. The successful rollout, which peaked at over 6,000 installations in one year, provided Coop with a highly flexible system. This resulted in lasting cost savings, simplified support, and the ability to quickly implement future innovations.

Coop

August Harder

Chief Information Officer