Case Study: Nando’s Singapore improves ordering efficiency with Givex Corporation

Nando’s Singapore streamlines 6 locations with Givex

Nando's Singapore, a regional franchise of the global peri-peri chicken restaurant chain, faced a significant challenge with its outdated POS technology. The system created a rigid ordering sequence that forced staff to interrupt customers, leading to a poor experience. They needed a new solution that could not only revolutionize this process but also integrate with their various existing systems for loyalty, online ordering, and inventory management. They turned to Givex Corporation for its GivexPOS platform.

Givex developed and implemented a conversational ordering system via GivexPOS, which allowed for a more flexible and natural customer interaction. The solution was fully integrated with Nando's member program, online ordering, mobile app, and back-office tools like Go Tenzo. The results included a faster and easier ordering process for staff, the elimination of manual double entry for online orders, and improved operational efficiency. Givex's integrations provided the data needed for quick decisions, helping Nando's reduce waste and better serve its customers.

Nando’s Singapore