Case Study: Koko Black streamlines retail, café, and inventory operations with GivexPOS

Koko Black streamlines 17 stores with Givex

Koko Black, an Australian chocolatier with 17 retail and café locations, had outgrown its existing POS system which hindered its growth and lacked the functionality to support online channels and extensive inventory management. Their previous provider was not addressing system flaws, so they sought a new solution from Givex Corporation to implement a POS with robust inventory tracking and ERP integration capabilities.

Givex implemented its GivexPOS solution, integrating it with Koko Black's ERP and Adyen to support popular payment methods like AfterPay, Zippay, WeChat Pay, and Alipay. Givex also provided extensive staff training and introduced a new gift card program. The solution provided real-time data, accurate inventory management with waste calculation, and wireless stock counting. Givex equipped Koko Black with a platform for growth as they continue to expand their store footprint and e-commerce business.

Koko Black