Case Study: Ronald McDonald House Charities of Central Ohio achieves increased event revenue and expanded donor reach with GiveSmart

How GiveSmart best supports Ronald McDonald House Charities of Central Ohio to better their donor and volunteer stewardship

Ronald McDonald House Charities of Central Ohio faced the twin challenges of stewarding donors more effectively and growing event revenue despite venue caps and manual, paper-based processes. They began using GiveSmart in 2018 to run a single auction and quickly needed a scalable, easy-to-use fundraising solution that could streamline auctions, raffles, and donations while improving volunteer and staff efficiency.

GiveSmart replaced paper bidding with a single, mobile-friendly platform—adding virtual auctions, online raffles, mission-tied online donations, and real-time reporting—so RMHC of Central Ohio could expand reach beyond in-person guests and better track donor behavior. The result: more engaged bidders (including offsite supporters), unified revenue reporting, empowered staff and volunteers, and tangible gains such as achieving 117% of the golf outing’s revenue goal after introducing online raffles and event-based competitions.

Ronald McDonald House Charities of Central Ohio

Caitlin W.

Director of Sponsorship & Events