Case Study: York Habitat for Humanity restores volunteer engagement and streamlines volunteer management with Giveffect

York Habitat for Humanity - Customer Case Study

York Habitat for Humanity faced steep pandemic-related setbacks: an about 85% drop in volunteer efforts, disrupted build schedules, reduced fundraising, and lower ReStore donations. To address these challenges, Volunteer Services Manager Kasey Lofties turned to Giveffect, using its CRM, email campaign tools, and Volunteer Management System to coordinate professionals, volunteers, donors, and the Sweat Equity program.

Giveffect provided targeted communications (e.g., send-to-only-masons), analytics to track opens and follow-ups, online volunteer signup, automated Sweat Equity tracking, and fast customizable reporting. As a result, York Habitat was able to re-engage volunteers, streamline scheduling and reporting (monthly/bi-weekly reports with a few clicks), and better match skills to needs — all managed in one Giveffect system.

York Habitat for Humanity

Kasey Lofties

Volunteer Services Manager