Case Study: Trek10 achieves real-time client visibility and increased developer velocity with GitLab

Trek10 provides radical visibility to clients

Trek10, an IT services firm that builds and manages serverless, AWS‑based solutions, faced growing client demand for transparency and tighter collaboration. Projects were tracked across disparate tools, causing delays, miscommunication, and friction as clients asked for frequent updates. To solve this, Trek10 adopted GitLab (Starter) to centralize project work and client access.

Using GitLab, Trek10 created shared project groups, comprehensive wikis, issues tied to code, and review apps that let clients see and test progress in real time. The GitLab‑based workflow increased client feedback throughout the development cycle, improved developer velocity, and strengthened trust and collaboration—making GitLab the central platform for Trek10’s operations and client engagement.

Trek10

Jared Short

Director of Innovation