Case Study: Wish achieves 50% faster pipeline runtimes and scalable CI/CD with GitLab

A GitLab Case Study

Preview of the Wish Case Study

GitLab CI checks off Wish’s list

Wish, a San Francisco–based e-commerce platform, faced a brittle, homegrown CI toolchain (TeamCity) that produced frequent failures, poor visibility, a single point of failure and restrictive licensing that limited scalability. Evaluating several options, Wish chose GitLab (GitLab CI/CD, Premium) to meet strict requirements for scalability, GitHub integration, monitoring, Docker support and no downtime upgrades.

GitLab implemented a fully integrated CI/CD platform that migrated all tests to run on every commit, provided end-to-end visibility and allowed independently scalable runners and services. Using GitLab, Wish cut pipeline runtime by 50%, increased runners threefold, achieved continuous deployments multiple times per day, and reduced last‑minute fixes to under 10 per release—freeing developer time and moving the team from debugging to innovation.


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Wish

Weilu Jia

Head of Tools and Automation Infrastructure


GitLab

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