GitBook
26 Case Studies
A GitBook Case Study
Sonar, an automated code review and verification platform, faced a major bottleneck in its documentation process. Their previous platform, built for marketing content, required excessive manual formatting and developer involvement for even minor changes, leaving their technical writing team spending more time on formatting than writing.
By implementing GitBook with its GitHub Sync feature, Sonar enabled engineers to contribute directly to documentation. This solution drastically reduced cycle times; median cycle time dropped from 29 hours to just over 19 hours, a 35% improvement. This allowed the team to handle small fixes immediately and focus on substantial improvements, eliminating their documentation backlog.