Case Study: Informa PLC achieves global exhibition logistics and sales efficiency with Girikon Salesforce solutions

Informa PLC streamlines global exhibitions for 1,000+ Salesforce users with Girikon

Girikon worked with Informa PLC, a large multinational player in the exhibitions industry, to address the challenge of managing a high volume of global transactions and disparate business processes across 1000+ Salesforce users. The customer needed a common, scalable platform to consolidate its organizational hierarchy, manage events worldwide, and unify sales and marketing across multiple business units and technologies.

The solution implemented by Girikon centered on the Salesforce platform, utilizing Sales Cloud, Community Cloud, and CPQ, integrated with Expo Floor Plan management, SAP via MuleSoft, and DocuSign. Girikon customized Community Cloud portals for various global locations and automated sales, operations, quoting, and invoicing processes. This created a scalable, consolidated CRM system that enabled future expansion and acquisitions, with a director from Informa PLC praising Girikon as the best Salesforce consulting partner for their receptiveness, technical knowledge, and value.

Informa PLC