Case Study: YIT Converts Home Buyer Leads with giosg Proactive Sales Chat

Yit Converts Apartment Viewers With Proactive Sales Chat

YIT, a construction company, was struggling to convert website visitors into home buyer leads. Their existing contact form was not generating enough quality leads, so they looked for a simpler way to identify potential apartment buyers earlier in the digital buying journey, using giosg’s chat solution.

giosg implemented a proactive sales chat that automatically started conversations with high-intent visitors when sales reps were available, using an autosuggest message to make outreach easier. The result was hundreds of warm leads within a few months, and nearly 3% of chat visitors purchased an apartment within 2 months of their first chat, showing strong conversion impact from giosg’s solution.

YIT

Nina Inkala

YIT