Case Study: Secto Automotive boosts lead generation with giosg Live Chat and targeted bots

Secto Automotive Boosts Lead Generation with Live Chat and Targeted Bots

Secto Automotive, a car dealership, faced the challenge of creating a seamless online purchasing experience to support its physical stores and efficiently generate leads. Their goal was to provide high-quality service and prompt support online, reducing reliance on traditional channels like phone calls and emails. To address this, they turned to the vendor giosg for its live chat and targeted chatbot solutions.

giosg's solution involved implementing live chat and multiple targeted bots to engage website visitors, provide immediate assistance, and lower the threshold for customers to get in touch. This allowed Secto Automotive to focus resources on high-quality leads and be more proactive in sales. The results were significant, with giosg helping achieve a 43.5% increase in chats, a tripling of chats converting to leads, and a 10% lead conversion rate from targeted bots, which is three times the industry standard.

Secto Automotive