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Case Study: S-Bank increases conversion rates with giosg
A giosg Case Study
S-Bank Increases Conversion Rate by 6X with Interactive Pop-ups
S-Bank partnered with giosg to improve customer service and sales on its website. To guide visitors more effectively and support both service and lead generation, the bank wanted tools for live chat, lead capture pop-ups, and a chatbot.
giosg implemented live chat, a chatbot via its partner Ultimate.ai, and giosg Interaction Builder for creating interactive pop-ups. The results were strong: the chatbot resolved 80% of customer issues, and pop-ups delivered up to 6x higher conversion rates than traditional display advertising, while also boosting S-Bank’s online sales and service efficiency.
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S-Bank
Meea Tuomarmäki
Content Designer