Case Study: Hyundai Mexico boosts weekly lead generation with giosg

Hyundai - Customer Case Study

Hyundai Mexico teamed up with giosg to improve the online car-buying experience and make it easier for visitors to get answers while researching vehicles. The company’s challenge was that customers could get lost on the website, slowing down the sales process and making it harder to support their buying journey effectively.

giosg implemented a 24/7 Conversational Sales Chatbot with playbooks for common questions and new car models, acting as a virtual guide and replacing low-converting web forms. The solution generated over 100 automated leads sent to dealerships every week, with qualified information captured from just 600 impressions, and later helped Hyundai Mexico become the first automotive brand in Mexico to adopt giosg’s Assisted Selling solution.

Hyundai