Case Study: Skanska Doubles Prospective Home Buyers with giosg

How Skanska helps their customers in real-time and doubles the number of prospective home buyers reaching out to them online

Skanska, one of Scandinavia’s largest construction companies, needed a more sustainable and efficient way to market new homes online while ensuring prospective buyers could get quick support during their purchase journey. To meet this challenge, Skanska worked with giosg to improve its website engagement and lead generation through live online support.

giosg, together with Upseller, implemented a functional chat service on Skanska Nya Hem’s website to help visitors in real time and capture more enquiries. The solution reduced agents’ workload, improved website and landing page content using visitor data, and helped double the number of interested buyers engaged through online interactions in just one year.

Skanska