Case Study: Paws at Play streamlines pet daycare scheduling and client communication with Gingr

Having A Ball at Paws at Play Resort in North Royalton, Ohio

Paws at Play, a pet resort, daycare, and grooming facility, needed a solution to streamline its daycare scheduling and free up staff time for better client care. The challenge was to reduce the administrative burden on their reception team and minimize scheduling errors. To address this, they implemented pet-care software from Gingr.

Gingr provided an online scheduling tool that allowed clients to book services at their convenience, significantly lifting the scheduling responsibility from the reception team and alleviating errors. Additional favorite features included the ability for owners to upload records and the report card feature for easy communication. The solution helped Paws at Play streamline administrative tasks, leading to a more efficient and organized operation with improved customer service.

Paws at Play

Katie Ashton

Manager