Case Study: Como Pet Lodge streamlines pet-care operations with Gingr

Como Pet Lodge's Transformative Journey with Gingr

Como Pet Lodge, a pet-care facility offering boarding, daycare, and grooming, faced significant operational challenges as it rapidly grew from a humble beginning. The business struggled to efficiently manage customer accounts, reservations, vaccination records, and payments with its expanding client and employee base. Owner Tim Hall sought a solution to streamline these processes and turned to the vendor, Gingr, for its pet-care software platform.

Gingr provided an all-in-one software solution featuring a dashboard and lodging calendar that automated key tasks. This empowered customers to manage their own accounts and reservations, freeing up the Como Pet Lodge staff to focus on animal care. The implementation of Gingr resulted in streamlined daily operations, significantly easier training for new employees, and reliable customer support. The vendor's software enabled the business to shift mundane administrative tasks to the clients, allowing for a greater focus on their unique "Pack Therapy" approach to dog development.

Como Pet Lodge

Tim Hall

Owner